Aside from manually downloading the driver installer from Samsung website and installing it on your computer, you can also download and install Smart Switch for Windows. The program makes it easy for Galaxy and Android owners to transfer files and data from one phone to another and to make sure it works for all Samsung devices, the company included all necessary drivers for its devices in it. Installing it means installing necessary drivers for your phone. Now, this one sounds more serious than the first two issues of the same nature. Because if the cable is fine, the computer should be able to detect something is connected through its USB port.
In this case, you may try to use a different USB cord to bridge your phone to your computer. If it still not detected, then the other possibility is that the USB or utility port on your phone is damaged, loose, or one of its pins is bent. I understand I have to change it to media device so I can transfer photos and videos but even when I do that, the computer is still not detecting it. What seems to be the problem? We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form.
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Supported camera models
Thank you so much for the tip. Switch the phone off, wait 30 seconds after screen goes completely black, turn the phone on and try connecting again. Delete some files if the phone is full but make sure you do the first thing i said. They are connection specific. It took forever to find that small bit of really important information out. I tried four different cables before giving up and bringing my original cable home from my work, and only the original worked for MTP connection and recognition by smart switch, or my computer.
One great overlooked item if Samsung Galaxy S7 or S7 edge is not connecting to you computer…… apparently the phone are USB connection specific. Other USB cords will likely work only for charging purposes. I have the S7 Edge. I have only just experienced the problem of my Laptop not recognizing me device. I had to unlock the phone before it would connect to my computer. The phone will still charge whilst locked but could not transfer files etc. October 3, at am. October 13, at am.
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